Become a Commercial Lines Account Manager at ANCO.

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Take your next career step in the insurance industry.

We are hiring for four positions in:

  • Austin, TX (Hybrid)
  • Bryan, TX (On-site)
  • Texas, United States (Remote)
  • Waco, TX (Hybrid)

Position Summary:

The Commercial Insurance Account Manager will provide prompt, accurate and courteous service to our clients, producers and company personnel, while offering a high level of support in obtaining, maintaining, expanding and servicing our commercial accounts. The Commercial Insurance Account Manager must have a thorough understanding of commercial insurance policies & coverage. The book of business is both new and renewal.

Key Responsibilities:

  • Handling service requests and answering incoming calls
  • Review and work open activities and email correspondence daily
  • Handling endorsement/change requests
  • Maintain and work claims, billings and certificates
  • Helping clients with cancellation notices
  • Handle any coverage inquiries by the customer
  • Regularly report on the status of your accounts, renewal cycle and tasks
  • Produce certificates of insurance
  • Generate referrals when possible
  • Review and assist with audits
  • Return any disputed audits back to the carrier
  • Attach detailed correspondence in EPIC
  • Regular and timely attendance is an essential job requirement

Qualifications:

  • Texas Property & Casualty Insurance license
  • At least 4+ years of commercial lines experience
  • Applied EPIC operating system experience a plus
  • Strong written and verbal communication skills
  • Excellent organization and time-management skills
  • Excellent insurance knowledge, customer service and computer skills

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